This privacy policy explains the data we collect from you and how it is used. Please carefully read the complete privacy statement.
Smiths Technical Systems complies with the General Data Protection Regulation (GDPR) regarding privacy and data protection in the European Union (EU). We are committed to protecting your privacy and aim to be clear when we collect your information and use it only as you would reasonably expect.
Gathering, Storage and Use of Personal Information
The Smiths Technical Systemst website does not capture or store any personal information without consent. If you choose to contact us, any enquires submitted to us via our website are received online via email and the details used only for contacting the enquirer or for replying to their enquiry. If the enquiry does not result in a booking, this information and any contact details will be deleted and no further contact will be made. This is explained at the time of contact with a tick box asking for consent and a link to this privacy policy. All personal data held by Smiths Technical Systems is used solely for the purpose stated.
It is our strict policy not to sell, rent or pass personal details on to third parties. Any exception to this will be communicated at the time of the carrying out the service – for example, it may be necessary to pass on specific information to a third-party in order to deliver the requested service.
Smiths Technical Systems will not send you emails that you have not agreed to receive. Apart from information provided by you in emails and entered into our enquiry form, this website does not capture or store any personal information.
You have the right to request and view the information we hold on you. You also have the right to request that we delete it. If you have any concerns regarding your personal information held by our company please contact us.
We may contact you for the following reasons:
- To contact you after you’ve specifically requested information.
- To reply, request or update information about any bookings you have made for our services.
What kind of data do we collect?
We hold the following data on password-protected systems for all bookings you have made with Smiths Technical Systems:
- Your name, email address, telephone number and correspondance address.
- The type of service you have booked with us and the dates of the booking.
- The address of the property that the booking relates to.
- Any relevant data that is required in order to complete the service you have booked.
We use this data solely to manage your bookings and to provide the requested service.
Use of Cookies by Smiths Technical Systems Website
A cookie is a small data file that a website transfers to a user’s device when they visit particular websites. The only personal information a cookie can contain is that which a user willingly supplies. A cookie cannot read any other data from a device or read cookie data created by other websites.
Smiths Technical Systems only use cookies to monitor visitor numbers and gather anonymous statistics about our website using Google Analytics. The Google Analytics cookies are used to collect information about how visitors use our website, including the number of visitors to the site, where vistors have come to the website from and the pages they have visited. We use this information to compile reports and to help us improve the site.
All of the Google Analytics data collected by Smiths Technical Systems is anonymous. The data is automatically anonymised using the ‘anonymize_ip’ setting within Google Analytics which removes any personal identification based on your IP address.
For more information you can read an overview of Google Analytics privacy.