King’s College Hospital NHS Foundation Trust

King’s College Hospital is a major teaching hospital and major trauma centre in Denmark Hill, Camberwell in the London Borough of Lambeth, referred to locally and by staff simply as King’s. We have been providing our services to the trust since 2010.

We install, maintain and monitor in the region of 250 intruder alarms, not only on the main hospital site but to a significant number of satellite buildings too. We have standardised the control equipment making it easier for staff and the security teams to operate the systems. Whilst most of our work is directly with the trust, we also carry out capital works directly with principle and sub-contractors.

The estate is large, with over one million sq.ft of floor space and a myriad of buildings that need to be protected, as well the staff and patients. Due to our experience working on numerous large projects over the years, we are able to minimise any disruptions to patients and staff whilst carrying out our work, often to tight deadlines.

The team at Smiths Technical Systems maintain the hospital’s intruder and panic alarms systems. We have been dealing with Smiths for several years and have always found the team to be very helpful, even with those last minute requests on a Friday afternoon!

The engineers are always professional and courteous, taking into account the needs of the hospital and maintaining privacy and dignity for our patients and staff. They provide a high standard of service and are always willing to go the extra mile to ensure the alarm systems are maintained to a high standard and that any issues are quickly and efficiently resolved.

Their engineers have a wealth of knowledge and experience and are always happy to provide advice and guidance on the best solutions for our needs. They keep up to date with the latest technologies and are able to provide practical solutions to help keep our hospitals safe and secure. They provide a prompt response to any queries or requests and always meet any deadlines.

King's College Hospital NHS Foundation TrustIan Taylor, Head of Security & Helideck Operation, King's College Hospital NHS Foundation Trust

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